February 5, 2025

SaaS CEO’s Dilemma: To Acquire or Innovate In-House

Build vs. Acquire: A Strategic Guide for SaaS Leaders

As the Software as a Service (SaaS) landscape continues to evolve at a rapid pace and the pressure increases to scale quickly, innovate consistently and expand into new markets, CEOs, COOs and CPOs leading SaaS-based companies across the globe face a pivotal question: to build software solutions in-house, or pursue strategic acquisition?

Explore the full article to discover our proven framework designed to help SaaS executives navigate the decision to build vs. acquire. 

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To Grow Organically or Inorganically, That Is the Question

Acquisition can be a powerful way to drive inorganic growth by quickly integrating advanced technologies, accelerating product innovation, acquiring new customers and breaking into new markets. By acquiring companies with either proven solutions or solutions that are further along, SaaS companies can bypass lengthy development cycles, bring new offerings to market faster, and enhance user satisfaction and loyalty with enriched functionality. However, while inorganic growth potentially offers speed and scale, buying a new solution isn’t always a fast-track for bringing new capabilities to market, as integrating new systems, teams and cultures demands careful planning and strategic alignment. Balancing both organic and inorganic strategies ensures a holistic and sustainable approach to market leadership.

Disciplined and Holistic Approach to Develop vs. Acquire

Successful companies are meticulous in evaluating the decision to develop internally vs. acquire external capabilities. Executives must take a comprehensive approach to evaluate whether the time saved by acquiring product capabilities outweighs the effort and resources needed to integrate the solution. By rigorously considering these factors, companies can make informed decisions that align with their strategic objectives and drive sustainable growth.

Key Factors to Consider Before Choosing

SaaS CEO's- Develop vs. Acquire Considerations

1. Vision and Strategic Objectives

Ensure your product roadmap aligns with your overall growth strategy.

5. Cost Implications

Consider both upfront and long-term financial impacts.

2. Market Dynamics

Assess competitive landscape, market saturation and timing.

6. Flexibility and Scalability

Examine future-proofing capabilities of either strategy.

3. Company Culture

Evaluate alignment with in-house development or external acquisition.

7. Risk Tolerance

Weigh integration vs. development risks and plan for mitigation.

4. Internal Talent and Resources

Determine whether existing teams can develop, integrate and scale.

8. Success Metrics

Track financial, operational and customer-centric KPIs to measure impact.

How A&M Can Help

Deciding whether to develop or acquire product capabilities is a pivotal choice for SaaS companies, and it’s just one of the many factors that contribute to long-term success. These choices are rarely straightforward, but the right guidance can make all the difference. With our extensive experience in helping companies navigate these challenges — from strategic decision-making to operational execution — Alvarez & Marsal is here to support your journey.

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